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Shipping Policy

At Autopappa Motoclub, we’re committed to delivering your motorcycle gear and accessories swiftly, securely, and in excellent condition. Our shipping operations are streamlined to ensure reliable service with clear timelines and trusted logistics support.

Order Processing & Delivery Timeline

  • Order Processing: Orders are processed and dispatched within 2–3 working days.
  • Delivery Window: Estimated delivery time ranges from 2 to 10 days, depending on your location and the logistics partner involved.

Logistics Partners

To ensure safe and efficient delivery, we partner with the following trusted logistics providers:

  • DTDC
  • Professional Courier
  • India Post
  • Approved Transport Services

Delivery Conditions

  • Door Delivery: Doorstep delivery is subject to the service coverage area of the respective logistics partner.
  • In areas where door delivery is unavailable, the customer will be required to collect the shipment from the nearest delivery hub, as directed by the logistics provider.
  • The logistics partner will coordinate directly with the customer in such cases.

Special Shipping Requests

For express delivery or international shipping, please contact our customer care team prior to placing your order.

Shipping Delays

If your order experiences significant delays beyond the estimated delivery timeframe, we encourage you to reach out to our support team for assistance and resolution.

Unresponsive Customer Policy

If a customer is unreachable during the delivery process (e.g., does not respond to calls from our team or the delivery partner), and the order is returned:

  • Shipping and payment processing charges will be deducted from the refund amount.

Return Shipping

  • We do not offer reverse pick-up services for returns.
  • Customers are responsible for shipping the returned item(s) to the return address listed on our Contact page.

Sales & Offers

During sale periods or special offers, shipping may be delayed due to a high volume of orders.

We recommend contacting our customer care team for updates on delays related to promotional campaigns.

We are always here to assist you with shipping or order-related concerns. Please don’t hesitate to get in touch with our support team for further help.

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